Operator Customer Service Rep I, Per Diem Communications Center At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare deli

The Application Coordinator reports directly to an Application Manager within the Willow Application team; s/he is part of a team dedicated to configuring, building, testing and activating the Willow Pharmacy application. 1. Solid understanding of inpatient pharmacy clinical and operational workflow. 2. Clinical experience in pharmacy is preferred. 3. Electronic medical r

Manages IS initiatives within the context of the larger environment including competing priorities, staffing levels, budgetary concerns. Provides appropriate and timely problem escalation reporting with potential solutions and/or risk mitigation strategies to IS and/or hospital management Demonstrates extensive knowledge of Blood Bank and Blood Administration applications

The Operator provides services to a 24x7 call center. The Operator receives and manages several types of incoming calls including calls to the main hospital number, calls for patient information, pages, code calls and answering service calls. The ideal candidate is able to move easily between calls, treating every caller as a welcome guest. Manages incoming and outgoing c

About Us Mass General Brigham IS Support Services is seeking an End User Technical Analyst to join our team that enables the highly successful and innovative research programs of the largest teaching hospitals of Harvard Medical School Massachusetts General (MGH), Brigham and Women's (BWH), McLean, and several community and rehabilitation hospitals. The Technical Analyst,

Core Management Oversee daily operations of the GEP core, ensuring efficient workflow and compliance with safety regulations. Establish systems and infrastructure for accepting orders and billing customers. Ensure proper and timely production of requested samples. Setting up initial lab services and activities. Assist clients with critical know how for designing and debug

The Executive Director role will execute on the MGB Care Continuum utilization management strategy, including, but not limited to Setting MGB wide Care Continuum utilization management strategy and priorities and directing an updated utilization management leadership and governance structure in collaboration with MGB revenue cycle leadership Designing, launching, and over

Budget Management Collaborate with Grants Administration leadership, Program Managers, and funder Contract Managers on preparation and submission of budgets for a range of state, federal, and privately funded grant proposals focused on community health priority areas. Monitor all community health grant budgets throughout their funding cycles, including tracking of transac

Forecast call volumes and resource needs based on historical data/metrics and current trends (e.g., membership composition/benefits changes, upcoming events, healthcare reform changes, online tool changes, seasonality) Provides analysis and strategic consulting by considering enterprise initiatives, workload trends, shrinkage patterns, and key business goals to optimize s

Develop a solid understanding of ambulatory quality and safety efforts including primary care quality measurement focusing on chronic and preventive care, health equity in primary care and substance use disorder, behavioral health and ambulatory safety net strategies. Assist with key deliverables including but not limited to, project specific tasks, preparing meeting agen

Perform a variety of routine procedures following established methodologies including in vitro transcription, silica purification, tangential flow filtration, HPLC, cloning, gel electrophoresis, plasmid outgrowth and purification Perform analytical techniques and record quality metrics, with a strong focus on accuracy and reproducibility in work With supervision, develop

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/MGB; follows safe practices required for the position; complies with appropriate BWH and MGB policies and procedures; fulfills any training required by BWH and/or MGB, as appropriate; brings potential matters of non compliance to the attention of

Serve as Solution Architect for the Intelligent Automation team Participate in RPA solution design process working collaboratively with internal and external teams Support creation and maintenance of development standards such as base RPA code that can be modularized and reused, RPA ecosystem, data flow, integration and conceptual diagrams, process flows and mockups Foste

To set up invoices for paper and electronic submission to responsible party Resolve billed client invoices by contacting both internal and external clients. Calculate payable portion per applicable contract and utilize available tools to secure proper payment from payer. This includes contacting payer as needed and reviewing contract and billing terms. Coordinate daily wo

As a not for profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a manage